Dear player, KYC procedure is not obligatory, but if you were asked to do it, it’s necessary to be able to continue playing on our website. If you have any questions or you are not agree with the results of this procedure, you can contact our security department for more information via email, they will be happy to help! We never block or ban anyone for no reason, unfortunately I can’t tell you more, due to the limited access as a moderator. Hope the situation will be resolved 🙏