Hello @Alisa @Kate 1win and 1win Team, I am writing to request an update regarding my prize for the "Claw the Win by Clawbuster — €5,000 Tournament" (Aug 17 — Aug 20, 2026). As shown in the attached leaderboard screenshot, my account finished in 1st place, winning the 1,500 EUR prize. The tournament results window specified that rewards would be credited within 72 hours. However, it has been nearly two weeks, and the funds have not yet been added to my balance. I previously contacted Live Chat support on August 23rd, but I am still waiting for a resolution or a definitive response. Could a moderator or representative please look into this case and help expedite my payout? My Account ID: 370802783 Username: FmKeFTGKEpT Thank you for your assistance, and I look forward to your support.